Support

Contact DraftSync

Whether you need assistance with a purchase, licensing, downloads, or you're interested in commissioning a custom architectural project, we're here to help.

General Support

For any questions regarding your orders, downloads, licensing, product compatibility, or technical assistance, please contact:

draftsync@gmail.com

Typical Response Time

Most inquiries are answered within one business day. Complex technical or custom project requests may require additional review.

We Can Help With

  • Download issues
  • Missing or corrupted files
  • Purchase questions
  • Licensing clarification
  • Refund requests
  • Architecture package questions
  • AutoCAD compatibility
  • SketchUp & PSD support

Custom Architectural Projects

Looking for a custom floor plan, AutoCAD drafting, 3D model, rendering, or a complete architectural package?

Submit a project request and we'll review your requirements, timeline, and budget before preparing a quotation.

Commission a Project

DraftSync is committed to providing professional support and delivering high-quality architectural resources for designers, architects, engineers, and students worldwide.